Embrace The New Pattern Of Consumption Schneider Electric Customer Care Continues To Upgrade

  • 2021-03-21
March 17, 2021 -- To ensure the smooth development of both domestic and international cycles, it is necessary to expand domestic demand and give play to the fundamental role of consumption. At the same time, this will promote the continuous optimization of the consumption structure, the continuous improvement of consumption level and quality, and the shift of consumption level from low to high. In order to ensure that every consumer can enjoy high quality, Schneider Electric is people-oriented, starting from the heart, ensuring a reassuring consumption experience with continuously upgraded diversified measures, and leading the new consumption era with unswerving determination to crack down on counterfeit and shoddy products and protect innovation achievements.

Customer care initiatives continue to upgrade

In response to consumer demand upgrade and the pursuit of high quality services, schneider electric in the original official micro anti-counterfeiting query system, on the basis of the five major upgrades, including new anti-counterfeit label for the physical self introduction, style, material products categories, self-inspection of anti-counterfeit labels, steps, and image identification function, in providing high quality products at the same time, the development of the digital platform more targeted to bring convenient and accurate multi-function experience to the user. This year, the official micro platform will once again expand the scope of authenticity of products to help users solve their doubts about authenticity.


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